TCK-8902
· Stripe Webhook Timeout
Context Active
Woody Copilot
Just now
I've inspected #TCK-8902. Root cause is high latency in downstream API Gateway causing webhook acknowledgments to exceed 5000ms.
Sources:
Restart the webhook worker pod to flush connection pool and retry failed queue messages.
Purge all Redis webhook idempotency keys for tenant acme-prod.
RECENT AUDIT TRAIL
AI
Woody Copilot generated diagnostic triage
2 mins ago · Audit #AUD-8821
WC
Worawit C. changed priority to P0
14 mins ago · via Command Palette
SYS
Stripe Webhook Worker emitted 504 Gateway Timeout
28 mins ago · us-east-1
RAW ENTITY SCHEMA
{
"id": "TCK-8902",
"type": "ticket",
"title": "Stripe Webhook 504 Timeout",
"priority": "P0",
"status": "in-progress",
"assignee": "Worawit C.",
"tenant": "tenant_acme_corp",
"environment": "production",
"created_at": "2026-08-22T04:12:00Z",
"sla_breach_at": "2026-08-22T04:42:00Z",
"telemetry": {
"error_rate": "8.4%",
"pod_id": "auth-worker-pod-8b2"
}
}